Refund @ Paypal

I'm so sad that one set of the Nike outfits I bid tru eBay was lost in mail. I've waited for more than a month but the items still not yet reach me while the others set which I bid later were on my hands.

Without wasting my time, I wrote to the seller and check with her but I got no reply from the seller after waiting for a week. Then I have to seek advise from one of my friend who used to claim back her money from Paypal.

First, I need to open a dispute at Paypal and they will try to contact the seller. For my case, the seller did show the proof by presenting the tracking number of the parcel but when I try to key in the tracking number to trace the parcel in USPS website, it show that number does not exist. So, I have to escalate the the claim to Paypal and let them settle it with the seller.

After about 2 more weeks of waiting, finally I received an email from Paypal yesterday informing me that they will refund me the sum I paid earlier.

I was very satisfied with their service and I have more confident to use it for all kind of transaction I made tru Paypal.